Just as the name suggests, ransomware takes something you hold dear – in this case, computers or important data and files- and holds them hostage. The scenario plays out like this: you open an email attachment, visit a website, or install software downloaded from the Internet – just as you’ve always done, hundreds of times (make that thousands.) Rather suddenly, a ransom note displays on-screen. Depending on the type of infection, certain files or the entire computer is locked, frozen, unavailable for use. Your keyboard and mouse might not work. Suffice it to say, your plans for a productive day have just been foiled.
What’s the note say? The ransom note informs you that your computer (or files) have been “locked” or “seized.” Some are designed to look like they’re from the FBI or other government agency. The note demands payment in order to restore access – typically using an untraceable method of payment such as bitcoin. Some ransom notes threaten to delete seized files if payment is not made by a given deadline. Payment amounts are hefty but not crippling — typically between $200 and $700. If you can’t restore your PC to a recent backup, paying the “ransom” amount might be your only choice.
Sound scary and expensive? Now imagine if this happened at a business, where malware can quickly spread from one workstation to another. Ransomware has become a major concern to businesses today as attacks are carried out with increasing sophistication involving botnets and “exploit kits” to generate targeted spam and malicious code.
The Benefits of Managed Service Providers: Successful Recovery for Business
Inca Kola is a wildly popular, lemon verbena soda from Peru. Known as “golden soda,” this sweet treat has been pleasing tastebuds all over the world since 1935. Continental Food and Beverage are exclusive bottlers for Inca Kola in the US. Bottling and distributing Inca Cola is no small task, with over 2,000 points of sale spread across 32 states. Instead of relying on a small internal IT team, they use a managed service provider (MSP) to handle their IT needs. After years of support, a strong relationship has been forged with their IT vendor. This relationship was further strengthened when the company recently fell victim to a potentially crippling ransomware attack.
When an employee clicked on a malicious phishing email, ransomware quickly spread to infect and encrypt the company’s shared resources. Suddenly, employees were locked out of business-critical applications needed to run their business. The company was at a standstill, unable to access inventory and accounting data.
The bottler immediately turned to their managed service provider for guidance. Thankfully, the MSP had already implemented a backup and recovery solution, a Datto SIRIS appliance, which made the road to recovery quick and painless. They were able to identify the threat, find a recent restore point, and perform a rapid restore – without having to pay ransom for de-encryption. Data loss was mitigated because Datto takes snapshots of data every 15 minutes. The company was up and running in no time at all. Thanks to proactive preparation and the Datto Backup Solution, a potential corporate disaster turned into a mere blip on the radar.
Think you’re ready to implement backup and recovery solutions for your business? Interested in learning more? BMB Solutions is a trusted distributor of Datto SIRIS appliances. Contact us if you’re looking for peace of mind.
SOURCES: http://www.datto.com/blog/datto-partner-takes-the-fizz-out-of-ransomware ; http://incakolausa.com/company/